Conditions of Use

Ordering

Please use our PayPal-based shopping cart to order with your credit or debit card. We are NOT set up to accept or process orders by phone, snail mail or email. Please note: Items, pricing and availability are subject to change without notice.

Backorders & Unavailable Items

If an item you ordered is not available at the time of your order, we will attempt to obtain it for you for 30 days. If, after 30 days, we are still unable to fill your order, we will refund your money.

If an item is back ordered, we will fill your order for that item as soon as it becomes available to us.

 

Shipping & Returns

Shipping Information

All items shipped the cheapest and most expedient way for your location

“AG” Items

These items are shipped from our distributor in Middlefield, Massachusetts.

“CP” Items

These items are shipped from our distributor in Sunnyvale, California.

Items shipped within the continental United States

Please allow 5 to 10 working days for processing and shipping before inquiring about the whereabouts of your order. Write to us using this form:

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Items shipped outside the continental United States

Items shipped outside the continental United States may require extra shipping, We will bill you for the additional amount if necessary.Please allow 4 to 6 weeks for processing and shipping before inquiring about the whereabouts of your order. Write to us using this form

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RETURNS & REFUNDS

Generally speaking, all sales are final.  BUT, we will gladly replace any item that you receive in damaged condition.
There is no refund available for downloaded items.

Invoicing

We do not now, nor have we ever, sent out bills or invoices. Customers order items here, on our online catalogue, and pay for them at the time of ordering. IF YOU RECEIVE AN INVOICE FROM “US”: It did not come from us. You are being victimized by thieves and hackers. Forward all such correspondence to the FBI.

Privacy Policy

Since we use Paypal as our exclusive payment option, here is Paypals privacy notice: Click Here.

It is assumed that you have read and agreed to all “Conditions of Use” before you place an order.