Backorders & Unavailable Items
If an item you ordered is not available at the time of your order, we will attempt to obtain it for you for 30 days. If, after 30 days, we are still unable to fill your order, we will refund your money.
If an item is back ordered, we will fill your order for that item as soon as it becomes available to us.
Shipping & Returns
All items shipped the cheapest and most expedient way for your location
These items are shipped from our distributor in Middlefield, Massachusetts.
These items are shipped from our distributor in Sunnyvale, California.
Items shipped within the continental United States
Please allow 5 to 10 working days for processing and shipping before inquiring about the whereabouts of your order. Write to firstname.lastname@example.org
Items shipped outside the continental United States
Items shipped outside the continental United States may require extra shipping, We will bill you for the additional amount if necessary.Please allow 4 to 6 weeks for processing and shipping before inquiring about the whereabouts of your order. Write to email@example.com
RETURNS & REFUNDS
Generally speaking, all sales are final. BUT, we will gladly replace any item that you receive in damaged condition.
There is no refund available for downloaded items.
We do not now, nor have we ever, sent out bills or invoices. Customers order items here, on our online catalogue, and pay for them at the time of ordering. IF YOU RECEIVE AN INVOICE FROM “US”: It did not come from us. You are being victimized by thieves and hackers. Forward all such correspondence to the FBI.
It is assumed that you have read and agreed to all “Conditions of Use” before you place an order.